FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Frequently Asked Questions
Below are some common questions.
Are the crystals natural?
Yes! At Soulshine, we work exclusively with 100% natural crystals, carefully selected and energized to bring you the best in well-being and protection.
Are the metals hypoallergenic?
Yes! All of our amulets are plated with nickel-free materials, which are the main cause of allergies. You can wear your pieces with confidence!
Do the amulets have a warranty?
Yes! Our amulets come with a 6-month warranty covering assembly issues or metal plating defects. The warranty does not cover broken crystals, as these events are beyond our control, nor does it cover improper use of the piece. With proper care, your amulet will always be by your side.
Do you ship worldwide?
Yes, we lovingly ship worldwide! 🌍